Jordan Hetrick

Jordan Hetrick is the Founder & CEO of PK Tech, a lifelong technologist with a passion for solving complex problems. He founded PK Tech over 16 years ago inside a CPA firm—a unique beginning that shaped the company’s deep understanding of compliance, data security, and the needs of regulated industries. From building computers and running servers in his room as a teenager to leading a team that supports businesses across the country, Jordan’s love for technology has always been hands-on. Outside of work, he’s an off-roader, gamer, and proud dog and cat dad who keeps up with the latest IT trends every day.

2 min read

What’s in an IT Support Stack? Monitoring, Automation, and Ticketing Tools Breakdown

When most businesses think about IT support, they imagine the moment something breaks, and they need a quick fix. But behind the scenes, modern managed IT services rely on a sophisticated blend of tools designed to prevent issues, streamline...

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4 min read

Understanding New AICPA SSTS Section 1.4: What CPAs Need to Know

Every time a new standard or technology hits the CPA industry, it has the power to reshape tax workflows, data governance, and professional...

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2 min read

The Lifecycle of a Device in Your Business IT Ecosystem: Setup to Secure Disposal

Every device, whether it’s a laptop, smartphone, or server, plays a critical role in the productivity and security of your business.

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3 min read

What is Microsoft Co-Pilot, and Should I Be Using It?

Artificial intelligence is no longer a distant future concept. The integration of AI is rapidly becoming an integral part of everyday work. One of...

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5 min read

71.5% of Tax Software is Still On-Premise: What Does This Mean for CPAs?

According to AICPA’s 2025 Tax Software Survey, 71.5% of practitioners who prepare tax returns still run their tax preparation software from their own...

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2 min read

Custom-Built vs Out-of-the-Box IT Solutions for Phoenix Small Enterprises

Our goal as managed IT providers is to understand our client's needs and meet them where they’re at. That looks different for every client.

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6 min read

How to Move Off of Third Party Hosted QuickBooks Desktop to Microsoft Azure Virtual Desktop

Traditional desktop software products for CPAs are evolving and it’s time to jump on board.

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4 min read

Business Risks from AI Model Poisoning Attacks and How to Mitigate Them

Every day, both personally and professionally, we witness firsthand how businesses are embracing artificial intelligence (AI). Even if you aren’t an...

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3 min read

What Are Your Company Obligations After a Cyber Attack? Understanding Formal Opinion 483

Know this: cyberattacks are not a matter of if but when. From ransomware to phishing and data breaches, no organization is immune to cyber threats.

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3 min read

3 Disastrous Security Defaults in Microsoft 365 You Must Change ASAP

Microsoft 365 is a powerful suite of tools that millions rely on for productivity and collaboration. In fact, it’s the number one software product we...

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