Jordan Hetrick

Jordan Hetrick is the Founder & CEO of PK Tech, a lifelong technologist with a passion for solving complex problems. He founded PK Tech over 16 years ago inside a CPA firm—a unique beginning that shaped the company’s deep understanding of compliance, data security, and the needs of regulated industries. From building computers and running servers in his room as a teenager to leading a team that supports businesses across the country, Jordan’s love for technology has always been hands-on. Outside of work, he’s an off-roader, gamer, and proud dog and cat dad who keeps up with the latest IT trends every day.

2 min read

Microsoft 365 Email Down Already in 2026

This year, it looks like we're getting Microsoft 364.

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Phoenix Healthcare Cybersecurity: Keeping HIPAA Compliance in the Cloud Era

Phoenix's healthcare hub faces both opportunity and risk as technology evolves.

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Limitations and Benefits of Free AI Tax Preparation Tools

Artificial intelligence (AI) is transforming the CPA industry just as it touches almost every sector in the marketplace. Even in tax preparation, a...

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Choosing Between Microsoft 365 Phone System and Third-Party VoIP Providers

If you’ve read our blog or know us as your managed IT service provider, you’ve undoubtedly heard us harp on all the reasons why we love the Microsoft...

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How Local Regulations in Arizona Affect Your Managed IT Security Requirements

As a proud local provider for Arizona businesses, we intimately understand what it means to survive (and thrive) as a business in our state.

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ASCPA Don Farmer Tax Update Sponsor Recap

On December 11th 2025, PK Tech was the IT sponsor for the 2025 ASCPA Don Farmer Tax Update at the FOUND:RE Phoenix.

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What’s in an IT Support Stack? Monitoring, Automation, and Ticketing Tools Breakdown

When most businesses think about IT support, they imagine the moment something breaks, and they need a quick fix. But behind the scenes, modern...

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4 min read

Understanding New AICPA SSTS Section 1.4: What CPAs Need to Know

Every time a new standard or technology hits the CPA industry, it has the power to reshape tax workflows, data governance, and professional...

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The Lifecycle of a Device in Your Business IT Ecosystem: Setup to Secure Disposal

Every device, whether it’s a laptop, smartphone, or server, plays a critical role in the productivity and security of your business.

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3 min read

What is Microsoft Co-Pilot, and Should I Be Using It?

Artificial intelligence is no longer a distant future concept. The integration of AI is rapidly becoming an integral part of everyday work. One of...

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