Jordan Hetrick

Jordan Hetrick, founder of PK Tech, is a tech enthusiast with a passion for problem-solving and a deep understanding of compliance and security.

4 min read

Using Microsoft AI to Analyze Workplace Productivity

In order to "win" and profit in towards business world, organizations must continue to make moves to improve efficiency, empower employees with tools and training, and make smarter decisions across the board. At PK Tech, we’ve seen firsthand how the...

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4 min read

Choosing the Right Mix of Business and Enterprise Licenses

We regularly help organizations navigate one of the most overlooked, but critically important, decisions in IT strategy: selecting the right mix of...

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4 min read

Microsoft Essentials for Phoenix SMBs: Pricing, Licensing, Security, and Setup Explained

For small and mid-sized businesses (SMBs) in Phoenix, navigating the Microsoft ecosystem can feel overwhelming. Between pricing tiers, licensing...

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3 min read

From Tools to Architecture: Rethinking Technology Solutions for Accounting Firms

For decades, accounting firms have approached technology the same way: identify a need, purchase a tool, and layer it onto the existing stack. CPAs...

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3 min read

Accounting Technology Trends That Increase IT Support Complexity (Not Efficiency)

At first glance, today’s accounting technology landscape looks like a clear win for efficiency. Cloud platforms, automation tools, AI-driven...

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3 min read

How to Avoid Scammers When Registering for an IRS EIN

Starting a new business comes with a long checklist—opening bank accounts, setting up payroll, registering with state agencies, and obtaining a...

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3 min read

Accounting Software Support Challenges No Vendor Warns You About

Most CPA firms evaluate accounting software on features and price. What rarely makes it into the sales conversation is what happens after go-live,...

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3 min read

Applying AI to Identify Structural Weaknesses in Accounting Processes

Most CPA firms know their workflows work. What they do not always know is where those workflows quietly break down. As firms take on more clients,...

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3 min read

What Breaks First During Tax Season: An IT Support Perspective for Accountants

Tax season doesn’t sneak up on accounting firms—it hits like a freight train every single year. Returns pile up, deadlines tighten, and everyone is...

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3 min read

Why Software Alone Never Fixes Workflow Bottlenecks

Businesses across industries are constantly searching for ways to improve efficiency. “Bottlenecks” are the bane of any business existence: lost...

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