Managed IT Services for Phoenix Businesses
Reliable IT support for businesses that can't afford downtime.
PK Tech delivers managed IT services that keep Phoenix businesses running smoothly. From proactive monitoring to enterprise-grade security, we handle the technical chaos so you can focus on growth.
Schedule a Free Consultation or (602) 639-9900
Why Businesses Choose Managed IT
Flexible Scalability - Only pay for what you need. Scale up without the growing pains or the growing bills.
Cybersecurity Confidence - Sleep better knowing your business is protected with enterprise-level defense.
Always-On Support - No call center scripts. Just real experts, ready when you need them.
Budget-Friendly IT - Big-league solutions, small-business price tag. No bloated IT staff required.
More Time to Lead - Less tech chaos means more time to focus on what actually grows your business.
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What We Offer Your Business
Tailored, Scalable Solutions that Fit Your Needs
24/7 Support
Tech issues don't wait for business hours. We offer multiple support tiers to match your needs, from business-hours-only service desk access to unlimited 24/7/365 support. Whether it's a jammed printer or a mission-critical outage, we've got your back.
Robust Security
We don't wait for something to break. PK Tech's layered cybersecurity stack includes real-time monitoring, patch automation, advanced email security, and managed multi-factor authentication. We harden your systems and stay on guard so threats never get a foot in the door.
Custom IT Solutions
Your business isn't cookie-cutter. We design solutions around how you actually work, not some generic template. From network design to cloud architecture, every piece is built to fit your goals now and scale as you grow.
Seamless Scalability
Your systems stay current without the disruption. We handle all the heavy lifting with centrally managed updates, including monthly Windows updates and common third-party software patches. Your team stays productive while we keep everything secure and up to date.
How Our Managed Services Stacks Up
| Your Challenge | Our Solution | The Benefits |
|---|---|---|
Constant tech issues |
24/7 expert support that resolves problems fast |
Less downtime, faster recovery |
Cybersecurity concerns |
Enterprise-grade tools and layered protection strategies |
Peace of mind and stronger data security |
Clunky, inefficient workflows |
Cloud integrations tailored to your specific business operations |
More efficiency, more flexibility |
Outdated systems and software |
Ongoing system updates and proactive maintenance |
Better performance and long-term reliability |
Industries We Support
We understand that no two industries are alike, so our managed IT solutions aren't either.
CPA Firms
We know the pressures CPA firms face. Tight deadlines, strict compliance, and nonstop client demands. With over 15 years in the industry and SOC 2 Type II credibility, PK Tech delivers tech solutions that actually support your workflow, safeguard sensitive data, and keep you ahead of regulatory requirements.
What we provide for CPA firms:
- SOC 2 Type II reports for client assurance
- FTC Safeguards Rule compliance support
- Secure file sharing and client portals
- Tax software integration and optimization
- Encrypted data transmission and storage
- Multi-factor authentication implementation
- Secure disposal of customer information
- Incident response planning
- Staff security awareness training
Financial Services
In finance, downtime and data breaches aren't just inconvenient. That's why financial firms trust PK Tech for scalable IT infrastructure and rock-solid cybersecurity. We've been doing this for over 15 years, with the compliance chops and technical depth to keep your operations smooth, secure, and regulation-ready without the enterprise-sized overhead.
What we provide for financial services:
- SOC 2 Type II certified security controls
- FTC Safeguards Rule qualified individual services
- Risk assessment and safeguard implementation
- Encrypted customer information storage and transmission
- Access control implementation and monitoring
- Activity logging and unauthorized access monitoring
- Regular testing of security safeguards
- Service provider monitoring
- Written incident response plans
Law Firms
Billable hours shouldn't be lost to IT issues. PK Tech provides secure, dependable technology solutions that keep law firms productive and protected. With 15+ years supporting regulated industries, we understand the need for airtight document security, seamless case management, and zero downtime. We keep your systems sharp so you can focus on winning cases, not fixing printers.
What we provide for law firms:
- Secure document management and storage
- Client confidentiality protections
- Case management system support
- Secure remote access for staff
- Email security and archiving
- Multi-factor authentication enforcement
- Regular security awareness training
Healthcare
In healthcare, there's no room for tech that drops the ball. PK Tech helps providers stay HIPAA-compliant, protect patient data, and operate without disruption. From EMR implementations to layered security upgrades, we bring over a decade of experience and SOC 2 Type II standards to every solution so you can focus on patient care, not IT problems.
What we provide for healthcare:
- HIPAA compliance solutions
- Patient data encryption and access controls
- EMR/EHR security and optimization
- Business associate agreements
- Secure telemedicine technology
- Regular security training for clinical staff
- Breach notification assistance
Not sure if we support your industry with managed IT in Phoenix, AZ? Let’s find out—give us a call.
Why PK Tech? Over 15 Years of Proven Success
Third-Party Audited Security
We voluntarily submit to one of the most thorough security audits. An independent CPA firm conducts our annual SOC 2 Type II audit to prove we are a safe and secure IT company. This certification demonstrates our commitment to protecting your data with the same rigor typically found in businesses ten times our size.
100% Independently Owned
No private equity. No mega-groups. We're owned and operated by technology professionals who actively run the business. That means we focus on your long-term success, not quarterly returns for distant investors. When you call, you're talking to people who actually care about your business.
Local Phoenix Expertise
We're based in Phoenix, AZ, and we know the Valley. Our team understands the challenges facing local businesses, from rapid growth to seasonal demands. When you need on-site support, we're minutes away, not hours.
Proven Track Record
Founded in 2009, many of our original clients are still with us 15+ years later. We've excelled at partnering with CPA firms, financial services, law firms, and healthcare businesses with complex compliance and technology requirements.
Microsoft Partner
Official Microsoft partnership means better support for your tools. We bring deep expertise in Microsoft 365, Azure, and Windows environments, ensuring your Microsoft stack runs optimally.
Hear It from Businesses Like Yours
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Not Just IT. A Smarter Way to Run Your Business
Your business deserves more than someone who just shows up when things break. It deserves a true IT partner. At PK Tech, we tailor every solution to fit your business—and we stay with you long after setup. Let’s turn your IT from a liability into something you can actually brag about.
Schedule your free consultation for managed IT in Phoenix, AZ, now, and let’s build the IT future your business deserves. You can reach us at (602) 639-9900 or through our simple online form.
Frequently Asked Questions
What makes PK Tech different from other IT providers in Phoenix?
Three things set us apart. First, we're SOC 2 Type II certified, an independent security audit typically found in much larger companies. Second, we're 100% independently owned by technology professionals who run the business, not private equity groups focused on quarterly returns. Third, we specialize in regulated industries like CPA firms, financial services, law firms, and healthcare, bringing deep compliance expertise that generalist IT providers don't have.
How quickly can you respond to IT issues?
Response times depend on your service tier. Our Essential tier includes per-hour business hours access, Professional tier offers unlimited business hours support, and Enterprise tier provides unlimited 24/7/365 access. All tiers include remote and on-site support when needed.
Do you work with businesses outside Phoenix?
While we're based in Phoenix and serve the Greater Phoenix area most effectively, we support clients throughout Arizona. Our remote support capabilities work statewide, though our on-site service focuses on Phoenix, Scottsdale, Tempe, Mesa, and surrounding communities.
Can you work alongside our existing IT staff?
Yes, we offer co-managed IT services where we complement your internal team. We can handle specific functions like security monitoring, help desk support, or project work while your staff focuses on other priorities.
What industries do you specialize in?
We bring over 15 years of experience to CPA firms, financial services companies, law firms, and healthcare organizations. These regulated industries require specialized knowledge of compliance frameworks like SOC 2, HIPAA, FTC Safeguards Rule, and industry-specific requirements.
What is SOC 2 Type II certification?
SOC 2 Type II is an independent audit conducted annually by a third-party CPA firm. It verifies that we maintain rigorous security controls to protect client data. This certification is especially important for CPA firms, financial services, and healthcare organizations that need vendor security assurance.
How do you handle after-hours emergencies?
Emergency support availability depends on your service tier. Enterprise tier clients receive unlimited 24/7/365 service desk access for urgent issues any time, day or night.
What's included in your security services?
Our security stack includes 24/7 threat detection and response, advanced email security, email reputation protection, centrally managed full disk encryption, simulated phishing tests, security awareness training, multi-factor authentication, secure cloud backup for Microsoft 365, and optional advanced email archiving.
How do you price managed IT services?
We offer three transparent service tiers: Essential, Professional, and Enterprise. Each tier includes specific services with optional add-ons available. Visit our pricing page for complete details, or schedule a consultation to discuss which tier fits your needs.
Do you support Microsoft 365 and Azure?
Yes, as a Microsoft partner, we bring deep expertise in Microsoft 365, Azure, and Windows environments. All service tiers include secure cloud backup for Microsoft 365, and we offer Azure Virtual Desktop as an optional add-on.